Each month, the Statement of Account helps you review what is owed, apply payments, and allocate amounts to individual line items. Sometimes, the statement may include corrections, adjustments, or Debit/Credit Memos that change the current balance. Knowing what these items mean and why they appear can help you complete your monthly reporting with confidence.
The main difference between a correction and an adjustment is timing. Corrections apply to the current reporting month. Adjustments apply to prior reporting months.
Corrections
A correction fixes an error in the current month’s reporting. Corrections are usually caused by wages being reported incorrectly. This may happen when a payout is included in reported wages, numbers are transposed, a third paycheck is not included, or a wage is not reported when it should have been. Wages can also be removed if it was reported alongside a member status that does not allow wages to be reported for the month, such as military leave and worker’s compensation.
Corrections sometimes appear as credits or dues on your Statement of Account. These are tied to the current reporting month and show up when something needs to be corrected during the monthly reporting process.
Adjustments
If an update is made to a previous month’s reporting period, it is an adjustment. Like corrections, adjustments can be caused when payouts are included in reported wages, numbers are transposed, wages are reported incorrectly, or a third paycheck is missing.
Adjustments may also appear when an employee’s wages need to be moved to a different actuarial department. For example, if an employee transfers from a general department to a police department and the change is not reflected before reporting is complete, LAGERS may need to move the wages to the correct department. Because different actuarial departments may have different contribution rates, this can result in a credit or an amount due on your Statement of Account.
Adjustments may also appear when wages are corrected through the wage certification process, in which LAGERS sends wage certifications to employers to verify employee wages. If you make changes to the wages listed on the certification, an adjustment updates the member’s record based on the verified information.
Adjustments can show up as either credits or dues on the Statement of Account. They are tied to previous reporting months and reflect changes made after the original reporting period has been completed.
How Corrections and Adjustments Affect the Current Balance
It’s important to know that corrections and adjustments can change the total payment amount shown on your Statement of Account.
On your Statement of Account, your current balance appears at the top right of the page. This number is the sum of the current contributions for the current reporting month, plus or minus any correction dues or credits, adjustment dues or credits, and amounts contained in the Debit/Credit Memo.
While payments should still be made on time, you can submit a payment without applying anything to the corrections or adjustments. In other words, you can choose to make only the monthly contribution payment.
However, taking care of corrections and adjustments as soon as possible helps avoid confusion for both you and LAGERS in the future.
What to Do if You See a Correction or Adjustment
If you see a correction or adjustment on your Statement of Account and need more information, select the blue month/year hyperlink next to the employee’s name. This will show comments explaining why the correction or adjustment was made.
Reviewing these comments can help you understand what changed, why the amount appears on your Statement of Account, and how it should be allocated during the monthly reporting process.
If you review the comments and still have questions, please reach out to your employer services specialist for additional information.
How Debit/Credit Memos Differ
Debit/Credit Memos work similarly to corrections and adjustments. The key difference is that Debit/Credit Memos are not tied to a specific employee.
One of the most common reasons a Debit/Credit Memo may appear is because of an over or underpaid contribution amount. You may see more credit memos than debit memos due to rounding differences between LAGERS’ calculations and the employer’s calculations. However, these differences are often only a few cents.
For example, if $1,000 in March contributions were due and you submitted a payment of $1,100, your April Statement of Account might show a credit memo at the bottom of the page. This memo will show the month you overpaid (03/2026) and your credit amount ($100).
Remember: You will need to complete and submit your Payroll Summary before accessing your Statement of Account. The Statement of Account page also tracks any adjustments made to employer statements after they are submitted to LAGERS. The monthly reporting process is not complete until you complete your Statement of Account.
Still have questions? For more information, reach out to your employer services specialist.
